Privacy Policy

1. Introduction

Oxiom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our asset tracking platform, devices, and services.

2. Information We Collect

2.1 Device Data

Our tracking devices collect and transmit:

• Location data (GPS/GNSS coordinates)
• Environmental data (temperature, humidity, shock/vibration)
• Device status information (battery level, connectivity)
• Sensor readings and event triggers

2.2 Account Information

When you create an account, we collect:

• Name and contact information
• Company details
• Email address and phone number
• Billing and payment information

2.3 Usage Data

We collect information about how you use our platform:

• Login activity and access patterns
• Feature usage and interactions
• API calls and integrations
• Support requests and communications

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our asset tracking services
• Process transactions and send notifications
• Provide customer support and respond to inquiries
• Improve and optimize our platform and devices
• Detect and prevent fraud or security issues
• Comply with legal obligations and enforce our terms
• Send important updates about our services

4. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all data transmitted from devices to cloud
• Secure data centers with 99.999% uptime SLA
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Data retention for 2+ years with secure deletion procedures

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors who assist in delivering our services
• Business partners: With your consent, for integration purposes
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

• Device tracking data: Minimum 2 years, configurable per customer needs
• Account information: Duration of account plus applicable retention periods
• Audit logs: As required by compliance and legal obligations

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data (data portability)
• Withdraw consent where applicable

To exercise these rights, contact us at hi@oxiom.se

8. International Data Transfers

Our services operate globally across 150+ countries. We may transfer your data internationally while ensuring appropriate safeguards are in place, including standard contractual clauses and data protection agreements.

9. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on:

• Performance of contract
• Legitimate business interests
• Legal obligations
• Your explicit consent where required

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us: