Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website or use our platform. They help us provide a better user experience, remember your preferences, and analyze how our services are used.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our platform to function properly. They enable core functionality such as:

• User authentication and session management
• Security and fraud prevention
• Load balancing and system optimization
• Remembering your login state

Duration: Session or up to 1 year

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remembering your preferences and settings
• Language and region selection
• Dashboard customization
• Feature usage preferences

Duration: Up to 2 years

2.3 Analytics Cookies

These cookies help us understand how users interact with our platform:

• Page views and navigation patterns
• Feature usage and performance metrics
• Error tracking and debugging
• User engagement analytics

Duration: Up to 2 years

2.4 Marketing Cookies

These cookies are used for marketing and advertising purposes (if you consent):

• Tracking conversions from marketing campaigns
• Personalizing content and offers
• Measuring advertising effectiveness
• Social media integration

Duration: Up to 1 year

3. Third-Party Cookies

We may use services from trusted third parties that set cookies on your device:

• Vercel Analytics: Website performance and analytics
• Authentication providers: Secure login services
• Payment processors: Transaction processing (if applicable)
• Support tools: Customer service and chat features

These third parties have their own privacy policies governing their use of cookies.

4. How We Use Cookies

We use cookies to:

• Authenticate users: Keep you logged in securely
• Remember preferences: Store your settings and choices
• Analyze performance: Understand how our platform is used and identify improvements
• Enhance security: Detect and prevent fraudulent activity
• Optimize features: Test and improve new functionality

5. Managing Cookie Preferences

5.1 Browser Controls

Most browsers allow you to control cookies through settings:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and site permissions

Note: Blocking essential cookies may prevent you from using certain features of our platform.

5.2 Our Cookie Preferences

You can manage your cookie preferences through our platform settings (when logged in):

• Enable or disable analytics cookies
• Opt out of marketing cookies
• Clear stored cookies and data

Essential cookies cannot be disabled as they are required for the platform to function.

6. Do Not Track

Some browsers have "Do Not Track" (DNT) features. While we respect your privacy choices, there is no industry standard for DNT signals. We do not currently respond to DNT browser settings but provide cookie management options as described above.

7. Cookies on Mobile Apps

Our mobile applications may use similar technologies (device identifiers, local storage) to provide functionality:

• Authentication and session management
• Offline data caching
• App preferences and settings
• Analytics and crash reporting

You can manage mobile app permissions through your device settings.

8. Data Retention

Cookie data is retained according to each cookie's expiration period:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Retained until expiration (up to 2 years) or manual deletion
• Analytics data: Aggregated and anonymized after 26 months

9. International Users

For users in the European Economic Area (EEA) and regions with cookie consent laws:

• We obtain consent before setting non-essential cookies
• You can withdraw consent at any time through platform settings
• Essential cookies may be used without consent as legally permitted
• Your cookie preferences are respected across all our services

10. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our practices. Material changes will be notified via email or platform notification.

11. Contact Us

For questions about our use of cookies or this policy:

See also our Privacy Policy for more information about how we handle your data.